Back to Journal

GOBLOW // JOURNAL

GoBlow Returns Policy Explained: 60 Days, No Questions, Here's How

· GoBlow

GoBlow Pendant & Necklace MKII GoBlow Pendant & Necklace MKII $175.00 · necklace included Shop →
goblow-returns-policy-explained-15-days-no-questions-heres-how

Buying jewellery online means betting that you'll like it in the hand. We make that bet easy: 60 days to return any unworn item for a full refund. Here's exactly how it works.

Built for this? See the full returns policy.

What's covered

Any GoBlow product (pendant, chain, Stacks, Full Setup, Cleaning Brush) returned within 60 days of delivery. Item must be unworn, in original packaging, with all accessories included. We don't accept returns on items showing signs of use — scratches on the pendant, kinks in the chain, opened cleaning brushes.

How to start a return

  1. Email goblowau@gmail.com with your order number and reason
  2. We'll send a return shipping label within 24 hours (free for AU, paid by customer for international)
  3. Pack the item back in its original presentation box
  4. Drop at any Australia Post outlet using the prepaid label
  5. Refund processed within 3 business days of arrival back at our Melbourne facility

What happens to the refund

Full original purchase amount returned to the original payment method. Discount codes (BLOWIT10) are not re-issued — but you can use it again on a future order.

Edge cases

  • Gift returns: if you received GoBlow as a gift, we can refund as store credit without notifying the gift-giver. Email us with the order number from the gift card.
  • Wrong finish: happy to swap to another finish within the 60-day window — no need to return-then-reorder, we'll process as a single exchange.
  • Damaged on arrival: photo us at goblowau@gmail.com within 48 hours, we replace the item free of charge with no return required.

What about after 60 days?

Beyond 60 days, returns aren't covered — but the 4-year PVD warranty still applies for finish defects, and we replace defective threading or hardware free for the lifetime of the product. Email us, we'll sort it.

Why 60 days?

Because most people decide within a week, and a deadline should not be the reason you keep something you do not want. Sixty days covers a few real weekends, a gift that arrives early, and the time it takes to post it back without rushing.

Questions? goblowau@gmail.com. Shop with confidence — GoBlow Pendant $175.

Continue reading

Continue reading: Edc Pendant Under 200 The Smart Price Bracket Explained

The Pendant + Stacks Carry Kit is the complete everyday-carry pairing.