Refund policy
At GoBlow, we want you to love your purchase. If you're not completely satisfied, here's how we handle returns and refunds.
RETURNS
We accept returns within 15 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.
To initiate a return, email us at with your order number and reason for return. We'll respond within 2 business days with instructions.
REFUNDS
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5–7 business days back to your original payment method.
Shipping costs are non-refundable. If you received free shipping, the original shipping cost will be deducted from your refund.
EXCHANGES
We replace items that are defective or damaged on arrival. Email us at with a photo of the issue and your order number.
NON-RETURNABLE ITEMS
Due to hygiene reasons, items that have been used cannot be returned.
LATE OR MISSING REFUNDS
If you haven't received your refund after 7 business days, first check with your bank, then contact us at .